Welcome to MyTaxFree. These Terms of Service (these "Terms") are an agreement between you and GoodLife Inc. ("we" or "us") regarding your use of the MyTaxFree app and the MyTaxFree website (together, the "Service"). By starting to use the Service, you confirm that you have read and agree to these Terms and the Privacy Policy.
1The Service
The Service provides:
- Shopping offers from stores in Japan;
- Photographing, recognizing, organizing, translating, and backing up receipts;
- Information about tax-free shopping and tax refunds in Japan, information about refund providers, and the "Departure checklist".
The Service is currently provided free of charge. If we introduce paid features in the future, we will explain them clearly in advance and will charge you only after you agree.
We may add, change, or discontinue some features as our operations require. For changes that materially affect your rights and interests, we will notify you in advance through the app, the website, or other appropriate means.
2Not an Official Service; We Do Not Process Refunds for You
MyTaxFree is not an official service of the Japanese government, customs, stores, or refund providers, and it does not carry out tax-free or tax refund procedures on your behalf.
The refund estimates, refund provider information, procedures, and explanations of the tax-free rules provided by the Service are for reference only. Whether a purchase qualifies for tax exemption, the actual refund amount, and any fees are determined by Japanese law and by the rules and outcomes of customs, stores, and refund providers. Please keep and check your original receipts and related documents yourself.
3Accounts
- You can use some features of the Service without signing in. Account backup and sync across devices are available only after you sign in.
- You can sign in with Google, LINE, or email; on iPhone, Sign in with Apple is also supported. Please keep your phone and sign-in methods secure. Actions taken through your account are deemed to be taken by you, except where they result from our system errors, intentional misconduct, or negligence.
- If you discover that someone else is using your account, please notify us immediately at [email protected].
- If you are a minor, please use the Service with the consent of your legal guardian.
4Your Content
- You retain the rights to the receipt photos, receipt content, tags, and notes that you upload or enter ("Your Content").
- So that we can provide the Service, you agree that we may store, process, transmit, and display Your Content to the extent necessary, including for recognition, translation, backup, and sync. We handle Your Content in accordance with the Privacy Policy.
- In accordance with the Privacy Policy and your related choices, we may use Your Content and usage records to improve the Service, for example to improve recognition quality. When we publish or share information externally, we use only statistical data that cannot identify you personally.
- Please upload only content you have the right to use, and avoid capturing unnecessary personal data in your photos.
5Recognition and Translation Results
Receipt recognition, organizing item details, translating item names, and refund estimates are all handled automatically by the system, and the results may be incorrect or incomplete. Please treat the original receipt as the authoritative record and make corrections yourself as needed.
Automatically displayed item names and translations cannot be relied on to determine the purpose, ingredients, or safety of medicines, food, or other products, and they do not replace explanations from stores, customs, or refund providers.
6Coupons
- Offers are provided by stores or partners. The details, terms of use, and validity periods of offers are as announced by the store providing the offer.
- Stores may change, end early, or refuse to honor offers because of stock levels, business conditions, or other reasons. We do our best to keep information accurate, but we cannot guarantee that every offer can be used.
- Do not copy, resell, or forge coupons, or use them in any other improper way.
7Third-Party Services
The Service may provide links to stores, refund providers, Japanese government websites (such as Visit Japan Web), or other third-party services. These services are provided by third parties and are subject to their own terms and policies. Any transactions or disputes between you and a third party are to be handled between you and that third party.
8Prohibited Conduct
When using the Service, you must not:
- Violate the law or infringe the rights of others;
- Impersonate another person or use another person's account without authorization;
- Use automated programs to access the Service in large volumes, or interfere with or disrupt the operation of the Service;
- Reverse engineer, disassemble, or crack the Service, except to the extent permitted by law;
- Upload illegal or inappropriate content unrelated to receipts;
- Abuse coupons, recognition quotas, or other service resources.
If you violate these Terms, we may suspend or terminate your use of the Service and will notify you where practicable.
9Intellectual Property
The rights to the Service's software, interface design, text, icons, and trademarks belong to us or to their original rights holders. Except for normal use of the Service, you may not reproduce, modify, distribute, or publicly display them without permission.
10Service Interruptions
We do our best to keep the Service stable, but it may still be interrupted or delayed because of system maintenance, network problems, issues with third-party services, or force majeure. We will announce maintenance times in advance whenever possible.
We recommend that you sign in and confirm that your backup is complete; account backup is not available when you are not signed in.
11Limitation of Liability
To the extent permitted by law:
- The Service is provided "as is". We do not guarantee that the Service is completely free of errors or that it will suit your particular purposes;
- We are not liable for losses arising from the use of third-party services, offers that cannot be used, refund results that differ from what you expected, or recognition and translation errors;
- Our liability for damages is limited to the direct damage you actually suffer.
This does not apply to damage caused by our intentional misconduct or gross negligence, or to liability that cannot be excluded by law.
12Stopping Use and Deleting Your Account
You can stop using the Service or delete your account at any time. For how to delete your account, see Deleting Your MyTaxFree Account and Data. Once your account is deleted, it cannot be restored.
13Changes to These Terms
We may revise these Terms. When we do, we will post the revised Terms on this page and update the "Last updated" date. We will notify you of material changes through the app, the website, or other appropriate means; where the law requires us to obtain your consent again, we will do so.
If you continue to use the Service after the changes take effect, you agree to the revised Terms. If you do not agree, please stop using the Service; you may also delete your account.
14Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of China (Taiwan). Both parties agree that the Taiwan Taipei District Court shall have jurisdiction as the court of first instance over any dispute arising from these Terms. However, this does not affect any consumer protection rights you have under the laws of the place where you live.
15Language Versions
These Terms are available in Traditional Chinese, Simplified Chinese, English, Japanese, and Korean. If there is any inconsistency between the versions, the Traditional Chinese version prevails.
16Contact Us
GoodLife Inc.
Address: 12F-2, No. 102, Guangfu S. Rd., Da'an Dist., Taipei City 106, Taiwan
Email: [email protected]